BEGINNER'S GUIDE

How to Integrate AI in WordPress Contact Forms Using ChatGPT?

Last Updated: 10 mins By: Everest Forms Author

Wondering how to add AI in WordPress contact forms? Well, you’ll be glad to know you’ve come to the right place. 

Now, we all know AI has been one of the hottest topics in the tech world. It has revolutionized different industries and fields, including the WordPress community.

ChatGPT, particularly, is one of those AIs that’s been rising to prominence in recent times. It’s an artificial intelligence designed for users to assist them in their business, research, and content in the form of a conversation. 

Given ChatGPT’s vast applications, could there be a way to implement this technology in WordPress? Well, there are various ways you can use it in WordPress, one of them being adding AI to WordPress forms. 

So, stick till the end to learn all about it. 

What is ChatGPT? Why Do You Need It for Your WordPress Forms? 

ChatGPT is a highly advanced AI created to learn from and respond to users and their queries. It’s capable of generating content or providing answers according to prompts or questions set by a human. 

In simple words, ChatGPT is an ever-learning AI model that’s able to have a conversation with humans when given proper instructions or prompts.  

ChatGPT OpenAI

It’s one of many tools invented by OpenAI, to help people with their tasks, research, businesses, and so on. OpenAI introduced GPT-3 in 2020, which was the first step in building the popular and advanced chatbot, ChatGPT, released to the public in November 2022.

Depending on the specific task, you need to feed ChatGPT data and in return, it learns from the data and provides valuable output. It’s trained on huge amounts of data to understand and generate human-like language. 

Now, the key question here is – how can ChatGPT benefit you as a WordPress user? 

For one, it can help you create smart and interactive WordPress forms for your website. Having AI-powered forms impacts the way users interact with you and your brand. 

Some of the major benefits of adding AI to your WordPress forms are:  

  • Better User Engagement: Adding AI chatbots to your WordPress forms can elevate user interactions, resulting in improved user experience. 
  • Task Automation: You can automate routine tasks such as sending email notifications after each form submission. You can send auto-generated emails instead to save your time and effort. 
  • Analyze User Behavior: Analyze user responses in your form for insight into your user base using ChatGPT prompts.   

These are just a few applications of ChatGPT in WordPress user forms. But we’re sure you get the picture. 

Now, let’s find out what’s the best tool for integrating AI into your WordPress forms using ChatGPT. 


The Best Way to Add AI in WordPress Forms 

A super easy way to add ChatGPT or any AI to your forms is using WordPress form builder plugins. There are a lot of WordPress form plugins in the market that come with AI integration.  

That said, we do recommend Everest Forms, the best drag-and-drop form plugin

Everest Forms Official Page

With over 100,000 active installs, Everest Forms is one of the popular solutions for building custom professional forms for any WordPress niche. Thanks to its intuitive builder along with the flexible customization options. 

On top of all that, Everest Forms lets you integrate your forms with ChatGPT without having to spend a single penny. Thanks to its free addon – AI Contact Form

AI Contact Form Addon Page

That’s right, add AI to your forms with different functionalities to automate your form and get one step ahead of your competition. 

Now, without further ado, let’s get right into integrating AI into your forms. 


How to Add ChatGPT in WordPress Contact Forms with Everest Forms? 

Enjoy a seamless integration with ChatGPT and set up an AI-based WordPress form in a few easy steps.  

Step 1: Install and Activate the Everest Forms Plugin 

First, let’s install the free version of Everest Forms. 

You can either download it from WordPress.org or from your WordPress dashboard via the Plugins section. 

In case you want to have advanced features, you can purchase the premium version from the official pricing page. It depends on your needs.  

Everest Forms Pricing Page

Here, we’ll be trying the AI integration in the free version. 

If you need a detailed guide to the installation, please refer to our article on how to properly set up Everest Forms


Step 2: Install and Set Up the AI Contact Form Addon 

From your WordPress admin dashboard, go to Everest Forms >> Addons

Open Everest Forms Addons

Here, you’ll find the AI Contact Form addon

AI for WordPress

Download the addon, then upload the file from Plugins >> Add New >> Upload Plugin.

AI Contact Form Plugin AI in WordPress

Finally, install and activate the addon.  

Now, log in to your OpenAI account; create a new account if you don’t have one from their official website.  

Note: You’ll need the API key from a premium account for the OpenAI integration to work.  

Next, go to the “View API Keys” section from your profile at the top right corner. There, create a new key and copy it. 

AI in WordPress Contact Forms

Now, go to Global Form Settings from your Everest Forms dashboard. Click on the AI tab and paste your API key in the required field. 

ChatGPT for WordPress

Save the changes, and with that, you’ve successfully integrated OpenAI with Everest Forms. 


Step 3: Create and Customize a New Form with the AI Field 

With the setup complete, you can add the AI features to your forms now.  

For that, you’ll need to create a new custom form. Start by navigating to Everest Forms >> Add New.  

AI in WordPress

Everest Forms offers numerous pre-built templates for contact forms, appointment forms, booking forms, and more. However, you can also create a form completely from scratch.  

We’ll use the Simple Contact Form template for this tutorial. The form already has the necessary fields added to it. You just need to add the AI field to the form; drag and drop it where you think it’s ideal to place.  

Also, add a Single Line Text field to give users a space to enter their queries. We’ll explain this more in the next section.  

AI in WordPress Contact Forms

Then, move on to customizing all the form fields in the form. You can edit the fields Label and Description as you prefer.

Remember to save the changes by clicking the Save button. As quickly as that, your contact form with the AI field will be ready. 

For detailed instructions on building a contact form, please refer to our article.  


Step 4: Implementing AI to Your Contact Forms 

Here’s the most important step in this tutorial – implementing AI in the form you just created. Let’s find out how. 

1. Enable Chatbot for the Form 

One of the best features of the AI Contact Form addon is that it lets you add a live Chatbot to your form. Users can enter a prompt while filling in your form and the Chatbot will provide them with AI-generated answers. 

To add the Chatbot to your form, click on the AI field you added to your form in the previous step. Check the “Enable Chatbot” option. After that, map the field with the Single Text Line field. 

Live Chatbot AI in WordPress Contact Forms

This connects the AI field to the Single Line Text field, meaning users can type their questions into the Single Line Text Field. The AI will generate the answer according to the input data. 

AI in Contact Form

Note: For the Chatbot to work, you’ll need API keys from a premium account that you can buy from the official OpenAI website.


2. Send Automated Emails 

Another application of the AI Contact Form addon is the automation of email notifications. 

As soon as a user submits a form, you can send them an AI-generated email. All you have to do is provide an email prompt. 

In the form builder, open the Settings >> Emails section.  

Next, enable Email Prompt by ticking the checkbox and writing down a proper well-structured prompt.  

Email Notifications Prompt AI in WordPress

Don’t forget to add the {ai_email_response} smart tag in the Email Message to display the AI-generated email content. You can also use other available smart tags to customize the message further. 

Hit “Save” once you’re done.  

AI Generated Notifications AI in WordPress Contact Forms

The OpenAI integration will automatically send emails to the recipients according to the prompt. 

Note: You don’t need to add the AI and Single Line Text fields if you’re only planning to send the emails. 


3. Set Prompts to Analyze User Responses  

You can also use the AI Contact Form addon to analyze user behavior through your forms. 

Simply customize the Single Line Text Field for requesting user input, such as product feedback.  

After that, go to the Field Options for the AI field and disable the Chatbox (if it’s enabled). A text area to enter your prompt should appear. 

AI Prompt AI in WordPress Contact Forms

Write down a prompt that defines what you want the AI to analyze. For instance, OpenAI can inspect how a user is feeling about your product or the service that you’re providing based on the information they’ve entered in a specific field.  

Hit Save, and you’re done. 

You can view the analysis report or data from the Form Entries section right from your dashboard.  

Just View the details for the entry of your choice to find the analysis and other information. 

AI Entries Analysis

This can help you get insight into how your business is going and how your consumers are feeling. You can make improvements according to these reports.  

AI in WordPress

Step 5: Publish the Form on Your Website 

Once your form is ready, you need to publish it to your website. There are two ways to do it. 

  • Everest Forms Block:  

Go to your WordPress dashboard and open a page/post where you want to display the form. Add an Everest Forms Block to the page using the block inserter ‘+’.  

Everest Forms Blocks AI in WordPress Contact Forms

You can select the form from the dropdown and update the page.  

Everest Forms Block AI in WordPress Contact Forms
  • Shortcode:  

In the form builder, you can see the Shortcode at the top right area. Simply copy the shortcode by pressing the button on the right side of the Shortcode.

Everest Forms Shortcode

Then, go to the page where you want to add the form.  

Everest Forms Shortcode AI in WordPress

Add a Shortcode block and paste the Shortcode of your form there.  

Everest Forms Shortcode

Update the page and your form should be live in the front end.


Conclusion 

Congratulations on taking one big step in enhancing your WordPress form with Everest Forms’ AI integration.  

We’re sure you’ve learned how to integrate AI into your WordPress form using ChatGPT. It’s possible in just a few steps, thanks to Everest Forms’ AI Contact Form addon

Besides AI integration, Everest Forms also lets you export form submissions as PDF files, add CAPTCHAs to a form for security, and more. 

Learn more about Everest Forms through video tutorials on our YouTube channel.  

Also, follow us on  Facebook or Twitter to stay updated on Everest Forms news. 

How to Integrate AI in WordPress Contact Forms Using ChatGPT?

Everest Forms Author

We are a team of proficient writers committed to creating top-notch WordPress-focused content, including blogs, tutorials, the latest news, and more. Everest Forms Author represents one of our diligent writers passionately working on a project individually.

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